Information for Referrers
What Happens After Referral?
After a referral the following steps are taken:
- A quote for the initial assessment is sent to the referrer
- A visit to the client will be carried out and a preliminary case management report or immediate needs report written
- A clear identification of time scales for a case management plan is given
- The cost of current care and case management needs are identified
- Equipment, therapy and miscellaneous needs are identified
- A full report or outline case management plan is provided, dependent on instructions received
Westcountry Case Management will endeavour to ensure that services provided are value for money and appropriate.
Should the client need occupational therapy, speech and language therapy or physiotherapy, this can be provided by Westcountry Case Management in conjunction with case management services, should this be considered the most cost effective and appropriate way of providing therapy.