Staff Profiles
Wendy Keates
Office Manager
Wendy has an ILEX Legal Secretarial Diploma and has worked as a legal secretary.
Wendy now provides case management support for Westcountry Case Management, for example researching services available in individual clients' localities. She also oversees the administration of recruitment of carers, and ensures that the case managers are kept up to date with employment issues and legislation.
She is qualified to teach the Protection of Vulnerable Adults (POVA) foundation course to support workers.
Wendy is assisted with office / case management support by Denise Kennard, Natasha Waggett and Katy Hanley.