Westcountry Case Management

Testimonials

We are always pleased to have feedback about our service please contact us to provide any comments you may have to help us improve.

• I have worked with case managers from Westcountry Case Management for the last 5 -6 years.  They have acted as case manager for a number of clients of mine who have suffered brain injury.  They have always been accessible, friendly and extremely knowledgeable.  They have great way with clients and their families.  Their experience and confidence puts them at ease.  Having an experienced case manager makes my life so much easier because I know my clients are in good hands, they are getting the rehab they need and the care regime will be properly managed.  It is also good news for the client!

  Claire Howard - Blake Lapthorn solicitors

• The services of Westcountry Case Management Ltd have been invaluable during the period of my daughter moving into her own home with full support.  I could not have overseen this transition period myself.  I fully recommend Westcountry Case Management Ltd without hesitation.  The team are highly professional yet caring and compassionate with clients and their families."

  Mother of client

• "My association with WCM Ltd has been ongoing for 6 years.  In two specific cases they are the case managers in very serious claims and have been instrumental in assisting the claimants.

  I would consider no other company but them!"

  Mark Pierce, Boyce Hatton Solicitor

• "Since being introduced to Westcountry Case Management Ltd in 2001 after my son’s accident in 1999, I have found the team to be very professional, caring and compassionate.  Their extensive knowledge of all aspects of the care of acquired brain injuries and the managing of a care team in the community, have assisted in the establishment of a positive environment for both my son and my family.  With their ongoing support we continue to look to the future with peace of mind."

  Mother of client

• "We have been with Westcountry Case Management for 18 months.  The main benefit is their continuing support.  We have built up a very good relationship with our case manager.

  Looking after a disabled relative can be a lonely uphill struggle.  They provide a safety net.  You know that there is always someone at the end of the phone if there is a problem be it your own case manager or other members of their team, e.g. Occupational Therapists, Wheelchair Technicians or office staff to sort out staff issues.

  In my experience they have listened to what we wanted in terms of care and have implemented it."

  Mother of client