Westcountry Case Management provides a specialist case management service to support people in reaching their goals, maximising their potential and quality of life, whilst considering past experiences and future aspirations.

94% of clients felt that support workers met their needs
94% of clients felt involved in decision making
94% of clients felt respected by their support workers
99% of support workers said that they have a good relationship with their clients
91% of support workers rated their relationship with their case manager to be ‘Good’ or ‘Excellent’
100% of fee payers rated their case managers expertise to be ‘Good’ or ‘Excellent’
100% of fee payers said that they would use us again
100% of agents rated the effectiveness of case management as either ‘Good’ or ‘Excellent’
100% of agents rated the overall service they had received as ‘Good’ or ‘Excellent’
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Latest News

The Skill of Support, article published in the B21 magazine, by Anita Pascoe

Providing support for people with brain injury can be both challenging and rewarding.  Anita Pascoe, occupational therapist, and clinical services…

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What are the average number of hours spent on case management for different client groups?What happens to the level of…

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IBIA Conference 'Brain Injury; from cell to society’. Report by Anita Pascoe

Anita Pascoe, clinical support manager, wrote an article which was published in the OT News, in which she summarises some of…

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