Westcountry Case Management provides a service to both adults and children who have a brain injury or physical injury and who may also have psychological difficulties.

"To provide a specialist case management service to support people to reach their goals, maximise their potential and quality of life, considering past experiences and future aspirations."


94% of clients felt that support workers met their needs
94% of clients felt involved in decision making
94% of clients felt respected by their support workers
99% of support workers said that they have a good relationship with their clients
91% of support workers rated their relationship with their case manager to be ‘Good’ or ‘Excellent’
100% of fee payers rated their case managers expertise to be ‘Good’ or ‘Excellent’
100% of fee payers said that they would use us again
100% of agents rated the effectiveness of case management as either ‘Good’ or ‘Excellent’
100% of agents rated the overall service they had received as ‘Good’ or ‘Excellent’
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Care Quality Badge

CareQuality Commsision

“Our last check showed that this service was meeting all CQC national standards”

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Latest News

The Skill of Support, article published in the B21 magazine, by Anita Pascoe

Providing support for people with brain injury can be both challenging and rewarding.  Anita Pascoe, occupational therapist, and clinical services…

Read the full article.