Westcountry Case Management provides a specialist case management service to support people in reaching their goals

Our mission is to maintain high standards of practice and our position as the leading provider of case management services in the Westcountry and South Wales

Our ambition is to inspire clients, relatives and professionals by consistently attaining excellent outcomes; enabling people to achieve their goals, maximising potential and supporting people with compassion and kindness.


Quality - Integrity - Compassion - Sustainability - Collaboration - Professionalism

94% of clients felt that support workers met their needs
94% of clients felt involved in decision making
94% of clients felt respected by their support workers
99% of support workers said that they have a good relationship with their clients
91% of support workers rated their relationship with their case manager to be ‘Good’ or ‘Excellent’
100% of fee payers rated their case managers expertise to be ‘Good’ or ‘Excellent’
100% of fee payers said that they would use us again
100% of agents rated the effectiveness of case management as either ‘Good’ or ‘Excellent’
100% of agents rated the overall service they had received as ‘Good’ or ‘Excellent’
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Latest News

Penny Weekes working with Westcountry Case Management

We are extremely pleased to have Penny Weekes working with us at WCM. Penny is a qualified Occupational Therapist specialising…

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Extremely proud of our team at Westcountry Case Management

Continuing our 15 year presence in Wales as one of the longest established case management companies and maintaining compliance with…

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BABICM announces Christmas Card Winners

BABICM - British Association of Brain Injury & Complex Case Management BABICM BABICM launched a competition back in September and…

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