...for adults and children with brain,
complex physical and psychological injury
Our mission is to maintain high standards of practice and our position as the leading provider of case management services in the Westcountry and South Wales
Our ambition is to inspire clients, relatives and professionals by consistently attaining excellent outcomes; enabling people to achieve their goals, maximising potential and supporting people with compassion and kindness.
ALL THE TIME REMEMBERING OUR CORE VALUES
Quality - Integrity - Compassion - Sustainability - Collaboration - Professionalism
94% of clients felt that support workers met their needs
94% of clients felt involved in decision making
94% of clients felt respected by their support workers
99% of support workers said that they have a good relationship with their clients
91% of support workers rated their relationship with their case manager to be ‘Good’ or ‘Excellent’
100% of fee payers rated their case managers expertise to be ‘Good’ or ‘Excellent’
100% of fee payers said that they would use us again
100% of agents rated the effectiveness of case management as either ‘Good’ or ‘Excellent’
100% of agents rated the overall service they had received as ‘Good’ or ‘Excellent’Read Testimonials
We are really excited to publish the first details of an event we will be holding alongside Irwin Mitchell in…
Read the full article.We are really excited to launch a new service we are able to offer at WCM called "Next Steps" Westcountry…
Read the full article.Merry Christmas everyone! The WCM main office will be closed from 4.30pm on Tuesday 24 December and will reopen at 8.30am…
Read the full article.